Refund policy

 

• Products can be exchanged only if the product is broken or you have received the wrong product. 
• Items purchased on sale/discount will not be Returned or Exchanged.
• We do not offer Cash Refunds, instead, a coupon will be issued of 15% with a code of REFUND15%.
• The original invoice is required for exchange within 48h  of purchase for unused products in original packaging.

Send us an Invoice and images of the defective product at serendipityexchange1@gmail.com